Please Note: This item is printed on demand and shipped directly from the manufacturer. Returns are only accepted for defective items or items lost in transit. Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. Please email us photos of the item so that we can submit the claim for a replacement. For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. Claims deemed an error on the part of the manufacturer are covered in full.